How we pick casinos

Who gets into the catalog

One hard requirement: a direct chat with the casino’s VIP team. Not an affiliate link, not general support. The group where our player’s application lands, where the people who decide on their status actually sit.

That is why the catalog is small. We do not compare two thousand casinos. There are eighteen, and we can reach the VIP team of every one of them. If something goes wrong with your application, we have someone to write to.

How we verify a brand before listing it

We accept listing requests only from a corporate address on the casino’s own domain, then send back a code the representative has to quote. A corporate mailbox cannot be faked. A Telegram account with the right logo takes five minutes.

This rule did not come from a playbook. Someone approached us claiming to represent a known brand and handed over an "affiliate" link. We had no way to check them.

What we measure ourselves

VIP manager response time is measured on our own applications: from the moment a player submits the form to the moment the manager marks it handled in their chat.

We publish the median, not the mean. A single application picked up a day later drags the mean several times over, and you end up describing the worst case instead of the usual one. The median shows what an ordinary player waits.

We only show the figure at 10 or more handled applications. On a sample of two or three, one overnight lead moves the number wildly, and publishing that would pass noise off as fact. That is why most partners have no figure on their card yet.

A second condition: the partner knows we publish it. For some of them the measured time contradicts what they promise, and they should hear that from us rather than read it off their own card. We do not soften the number or drop it when it turns out awkward. The conversation happens, then the figure goes up as measured.

One caveat worth stating. "Handled" is a button a manager presses, and it can lag the actual first message to the player. This measures our funnel, not a stopwatch on the conversation.

What we do not do

No star ratings, no scores. An "8.7 out of 10" from a site that earns on referrals means nothing. It is more useful to say who this casino is wrong for.

We do not collect player reviews and do not pass editorial opinion off as user feedback.

We do not write "best casino of the year". Partner terms change, and a page with that headline goes stale faster than we can edit it.

How we make money

Casinos pay us for the players we bring. There is nothing to hide here. It is the reason we can demand VIP terms and a dedicated chat from partners instead of just hanging a banner.

You can check it against the downsides. They are written about the same partners who pay us. A page with no downsides reads as an ad and helps nobody choose.

Terms on the cards are our summary of what the casino told us, accurate as of publication. They are not a public offer. The current rules are always on the casino’s own site.